Ordering & Delivery

Here at The Online Off Licence we have a choice of two delivery options to ensure that your order arrives at its delivery address on time and intact.

Obviously being a UK based company we utilise the resources of the Royal Mail for our 'Standard' shipping service. This gives our customers the choice of a quick and reasonably priced delivery option for smaller orders of 1 or 2 standard sized bottles. Selecting this service will mean that you order will arrive with you in 2-3 working days (as we use third parties to carry out our deliveries we cannot guarantee this. However late deliveries are very rare).

For our guaranteed next day service The Online Off Licence has teamed up with APC, a leading national distribution company that specialises in the shipment of alcohol.

All orders placed before 1pm for items that are in stock will be despatched for next working day delivery.

Next day deliveries will be made between 08:30 and 17:00, Monday to Friday. APC, offer a “WINETRAK” facility and only provide next day delivery services, so we are as certain as we possibly can be, that provided the items ordered are in stock, It will be with you the next working day, (however as with our standard service above because we use third parties to carry out our deliveries we cannot guarantee this. However late deliveries are very rare)

We would ask that if your order is required for a specific date (i.e birthday, christmas etc) then please let us know when you place you order so that we can ensure it reaches the recipient in time for their special day.

Delivery Charges

Our delivery charges are based on a weight system (including packaging).

A typical standard sized wine bottle (or spirits bottle) can cost as little as £6.99 to be shipped with our standard service or £12.99 with our overnight service.

The exact delivery charges will be provided in the checkout process.

Next working day delivery service applies to “delivery throughout England, Wales, Southern and Central Scotland, (exluding G84), up to and including postcodes (AB10-25,30,32 and 39-43,PH1-18 and PA1-19). Unfortunately APC Overnight cannot offer a next day service to the following postcodes:-

BT1-BT90 IV37-IV63 JE1-JE10 KW15-KW17 PA41-PA49 PA60-PA88 PH42-PH44 PO30-PO41 ZE1-ZE3 Isle of Man Guernsey Republic of Ireland

Should the delivery address you require be in one of the post codes above we can offer a 'Special Delivery' service from the Royal Mail which is usually a next day service, although it can be two or three days in some island areas (Orkney, Shetlands etc). If your delivery address is in the Channel Islands, Scottish Islands, North of Scotland or the Republic of Ireland please e-mail us before you complete your purchase and we will advise how your delivery will be handled.

International Orders

We are pleased to accept orders from customers who have a delivery address outside the United Kingdom.

The rates quoted are for single bottle shipping via Airmail, standard shipping times are approximately 3-5 workings days for Europe, and 5-7 working days for the Rest of the World. It is very difficult for us to set prices for customers wishing to place orders for more than one bottle when the delivery address is outside the UK.

If you are looking to have an order delivered outside of the UK and you would like more than one bottle then please e-mail us at enquiries@theonlineofflicence.co.uk stating the products and quantities you require and we will get you an exact price for shipping.

Please check with your local authority as The Online Off Licence cannot be held responsible for any alcohol restrictions that may be breached by the importation of your order, also you may be responsible for any alcohol duty and local sales tax.

If unsure please send us an e-mail and we will help guide you through the order process.

Packaging

Nearly all products we supply are in glass bottles, obviously these are fragile, at The Online Off Licence we have taken extra steps to ensure that our customers orders arrive intact and undamaged.

In conjunction with the team at www.airpacksystems.com we utilise a revolutionary packaging system which protects the bottle during its passage from our warehouse to your door. AirPack Systems' range of 100% recyclable inflatable AirPacks have an advanced design that moulds itself around your purchase to provide maximum protection. The packaging uses multi chamber technology to ensure that in the event that one of these chambers becomes punctured during transit your purchase is still protected.